Registration Privacy Policy
This Privacy Policy describes how Vivafood ("we," "us," or "our") collects, uses, and shares your personal information when you create an account on our shopping website ([Your Website URL]).
1. Information We Collect
When you create an account on our website, we collect the following personal information from you:
Contact Information: This includes your name, email address, phone number, and shipping address.
Account Credentials: Your chosen username and password. Please note that we encrypt and secure your password, and our employees do not have access to your raw password.
Voluntary Information: Any other information you choose to provide in your account profile, such as your date of birth or preferences.
2. How We Use Your Information
We use the information we collect from you for the following purposes:
To Create and Manage Your Account: To set up your account, allow you to log in, and manage your account settings.
To Process Your Orders: To fulfill your purchases, process payments, and deliver products to you.
To Communicate with You: To send you order confirmations, shipping updates, customer service messages, and important account-related notifications.
To Improve Our Services: To personalize your shopping experience, understand your preferences, and improve our website's functionality and product offerings.
For Marketing Purposes (with your consent): If you opt-in, we may send you promotional emails about new products, special offers, or other updates we think you'll find interesting. You can opt out of these communications at any time.
To Ensure Security: To protect our website and users from fraud, unauthorized access, and other malicious activities.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information with the following categories of recipients:
Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, website hosting, data analysis, and marketing services. These service providers are obligated to protect your information and can only use it for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with other third parties when you give us explicit consent to do so.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal information:
Access and Update: You can access and update most of your account information by logging into your account.
Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails or by updating your communication preferences in your account settings.
Account Deletion: If you wish to delete your account, please contact our customer support at [Your Customer Support Email Address or Link to Contact Form]. Please note that we may retain certain information as required by law or for legitimate business purposes (e.g., completing outstanding orders, record-keeping).
Other Rights: Depending on your jurisdiction, you may have additional rights, such as the right to request a copy of your data or to object to certain processing activities.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.
